Company:
Hydrock
Sector:
Engineering Consultancy, Civil & Structural Engineering, Building Services, Ground Engineering, Nuclear, Transportation.
Location:
21 locations, including London, Manchester, Birmingham, Leeds, Bristol, Glasgow, and Auckland, New Zealand
Website:
Job Costing
CRM
Human Resources
Gekko
The client
The client
Requirements
Requirements
With Rapport3, Hydrock have become more efficient. The growing teams are more unified with accessible data from an intuitive system to support their project work across multiple industries.
Dave explained "With Rapport3 we are able to be more efficient with work stages, projecting, fee forecasting and resource planning, which before were quite time consuming. ”
With Hydrock's rapid growth from acquisitions and increased demand across industries, having a software that can adapt to meet client demands is essential for Hydrock. Following Hydrock's rapid growth over the past two years from acquisitions and increased demand, it is important Hydrock have a system in place that will continue to support their growth. Dave explained, “As we grow, we know Rapport3 will grow with us”.
“Initially union square helped us get an understanding of our billing process. However, Rapport3 has enabled us to speed up that process of getting details of the project including the draw down and cash flow into the system so there is much better quality of data.”
When asked what Hydrock's secret to success with Rapport3 has been, Dave commented, “ Our success in the implementation and take up, has been clearly defining our processes as opposed to implementing new technology with no processes in place .”
For anyone new looking at Rapport3, “ Having a process to what you will input and not input is essential, define these before you implement. We did this successfully with Rapport3, with their customer success team. Support has been very attentive; exactly as described during the sales process. Users are reporting back on how easy to use Rapport3 is.”
The solution
The solution