david kelly logo

David Kelly Partnership Customer Story

briefcase icon

Company:

David Kelly Partnership

building icon

Sector:

Structural & Civil Engineering

location icon

Location:

Ireland

website icon

Website:

www.dkp.ie

Rapport3 modules used:

documents and pen icon

Project Costing

person icon

Contacts (CRM)

The client

David Kelly Partnership took on our Rapport3 software in 2016, to address issues with timesheets, as well as fee proposals and project accounting. Their spokesperson, Office Manager Gráinne Scully, explained the challenges they were facing: “We were looking for a new solution to allow staff to record their time (our previous software required many clicks and people were not inclined to use it). We also needed assistance with developing costs for fee proposals and tracking project costs, as well as issuing invoices and tracking aged debtors.” 


They did considerable research as a company into various solutions before choosing Rapport3, taking advantage of our free demonstration. Their spokesperson said, “We looked at a couple of different options before choosing Cubic and were impressed with the demonstration provided. The software interface, especially for timesheet entry, was particularly appealing.” 

Book a demo

The client

David Kelly Partnership took on our Rapport3 software in 2016, to address issues with timesheets, as well as fee proposals and project accounting. Their spokesperson, Office Manager Gráinne Scully, explained the challenges they were facing: “We were looking for a new solution to allow staff to record their time (our previous software required many clicks and people were not inclined to use it). We also needed assistance with developing costs for fee proposals and tracking project costs, as well as issuing invoices and tracking aged debtors.” 

They did considerable research as a company into various solutions before choosing Rapport3, taking advantage of our free demonstration. Their spokesperson said, “We looked at a couple of different options before choosing Cubic and were impressed with the demonstration provided. The software interface, especially for timesheet entry, was particularly appealing.” 
Book a demo

The client

David Kelly Partnership took on our Rapport3 software in 2016, to address issues with timesheets, as well as fee proposals and project accounting. Their spokesperson, Office Manager Gráinne Scully, explained the challenges they were facing: “We were looking for a new solution to allow staff to record their time (our previous software required many clicks and people were not inclined to use it). We also needed assistance with developing costs for fee proposals and tracking project costs, as well as issuing invoices and tracking aged debtors.” 

They did considerable research as a company into various solutions before choosing Rapport3, taking advantage of our free demonstration. Their spokesperson said, “We looked at a couple of different options before choosing Cubic and were impressed with the demonstration provided. The software interface, especially for timesheet entry, was particularly appealing.” 
Book a demo

Requirements

They chose our main module, Project Costing, which covered all of their administrative, project costing and project accounting needs. With features such as QA, timesheets, resource planning, business intelligence, budget planning, expenses and team management all displayed on sophisticated dashboards, our Project Costing module was a great option to help David Kelly Partnership work smarter, faster, and more efficiently. Our QA in particular was helpful for the company, providing a comprehensive birds-eye view of the project conformance to ensure each step is checked meticulously - and as an ISO 9001 accredited company, these kinds of quality management capabilities were of particular importance. 


David Kelly Partnership have found Rapport3 has helped them to greatly improve their project accounting needs. Their spokesperson explained, “ Tracking debtors and forecasting billing has become much easier. With regular checks on active projects that do not have a billing plan we are much less likely to miss out on claiming fees for smaller projects particularly. We have also found that our calculation of Work in Progress figures at year-end is much more accurate as well as being much easier!” 


The company also found that staff administration greatly improved; especially when it came to timesheets: “The simplicity of the timesheet entry means that completion levels are much higher which is helping us to accurately review actual costs on a project-by-project basis.''

Requirements

They chose our main module, Project Costing, which covered all of their administrative, project costing and project accounting needs. With features such as QA, timesheets, resource planning, business intelligence, budget planning, expenses and team management all displayed on sophisticated dashboards, our Project Costing module was a great option to help David Kelly Partnership work smarter, faster, and more efficiently. Our QA in particular was helpful for the company, providing a comprehensive birds-eye view of the project conformance to ensure each step is checked meticulously - and as an ISO 9001 accredited company, these kinds of quality management capabilities were of particular importance. 

David Kelly Partnership have found Rapport3 has helped them to greatly improve their project accounting needs. Their spokesperson explained, “Tracking debtors and forecasting billing has become much easier. With regular checks on active projects that do not have a billing plan we are much less likely to miss out on claiming fees for smaller projects particularly. We have also found that our calculation of Work in Progress figures at year-end is much more accurate as well as being much easier!” 

The company also found that staff administration greatly improved; especially when it came to timesheets: “The simplicity of the timesheet entry means that completion levels are much higher which is helping us to accurately review actual costs on a project-by-project basis.''

Requirements

They chose our main module, Project Costing, which covered all of their administrative, project costing and project accounting needs. With features such as QA, timesheets, resource planning, business intelligence, budget planning, expenses and team management all displayed on sophisticated dashboards, our Project Costing module was a great option to help David Kelly Partnership work smarter, faster, and more efficiently. Our QA in particular was helpful for the company, providing a comprehensive birds-eye view of the project conformance to ensure each step is checked meticulously - and as an ISO 9001 accredited company, these kinds of quality management capabilities were of particular importance. 

David Kelly Partnership have found Rapport3 has helped them to greatly improve their project accounting needs. Their spokesperson explained, “Tracking debtors and forecasting billing has become much easier. With regular checks on active projects that do not have a billing plan we are much less likely to miss out on claiming fees for smaller projects particularly. We have also found that our calculation of Work in Progress figures at year-end is much more accurate as well as being much easier!” 

The company also found that staff administration greatly improved; especially when it came to timesheets: “The simplicity of the timesheet entry means that completion levels are much higher which is helping us to accurately review actual costs on a project-by-project basis.''

The solution

David Kelly Partnership were lucky to be able to utilise VPNs and Remote Desktop Connections when working from home came into place. However, their spokesperson did note that, “If we did not have that functionality, the fact that Rapport3 is web-based would definitely be a major bonus. If we had had to work from home before taking on Rapport3, I would have struggled with employee claims for expenses.” 

Having used Rapport3 for a number of years now, David Kelly Partnership has gotten to know our customer support team very well and have a lot of praise for their service: “The customer service team is absolutely fantastic and I cannot praise them highly enough. The level of response is amazingly high and if my query cannot be resolved immediately, I am never left waiting long with regular updates provided in the interim.”  

David Kelly Partnership feel that they still have a lot of room for exploration with Rapport3 and that they can maximise its features even more. Their spokesperson remarked, “I feel we have only begun to tap into the full capability and functionality that Rapport3 has to offer.”

We are looking forward to supporting them on that journey as they continue to grow with Rapport3. 
Book a demo

The solution

David Kelly Partnership were lucky to be able to utilise VPNs and Remote Desktop Connections when working from home came into place. However, their spokesperson did note that, “If we did not have that functionality, the fact that Rapport3 is web-based would definitely be a major bonus. If we had had to work from home before taking on Rapport3, I would have struggled with employee claims for expenses.” 

Having used Rapport3 for a number of years now, David Kelly Partnership has gotten to know our customer support team very well and have a lot of praise for their service: “The customer service team is absolutely fantastic and I cannot praise them highly enough. The level of response is amazingly high and if my query cannot be resolved immediately, I am never left waiting long with regular updates provided in the interim.”  

David Kelly Partnership feel that they still have a lot of room for exploration with Rapport3 and that they can maximise its features even more. Their spokesperson remarked, “I feel we have only begun to tap into the full capability and functionality that Rapport3 has to offer.”

We are looking forward to supporting them on that journey as they continue to grow with Rapport3. 
Book a demo

The solution

David Kelly Partnership were lucky to be able to utilise VPNs and Remote Desktop Connections when working from home came into place. However, their spokesperson did note that, “If we did not have that functionality, the fact that Rapport3 is web-based would definitely be a major bonus. If we had had to work from home before taking on Rapport3, I would have struggled with employee claims for expenses.” 

Having used Rapport3 for a number of years now, David Kelly Partnership has gotten to know our customer support team very well and have a lot of praise for their service: “The customer service team is absolutely fantastic and I cannot praise them highly enough. The level of response is amazingly high and if my query cannot be resolved immediately, I am never left waiting long with regular updates provided in the interim.”  

David Kelly Partnership feel that they still have a lot of room for exploration with Rapport3 and that they can maximise its features even more. Their spokesperson remarked, “I feel we have only begun to tap into the full capability and functionality that Rapport3 has to offer.”

We are looking forward to supporting them on that journey as they continue to grow with Rapport3. 
Book a demo
Share by: